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Everything you need
Drive higher engagement, more conversations, and better business
outcomes with the most feature rich and flexible community platform
White-Labelled
Give your community a personality by
customising it with your brand logo,
landing page, colours and fonts. Maintain
brand experience by mapping it to your
custom domain.
Security
At Glynk, we take security very seriously. We use the best industry-accepted best practices and frameworks to make sure that Glynk is secure. Security features are added to give more control, visibility and flexibility.
SSO
SSO
SOC
SOC II
GDPR
GDPR
Audit logs
Audit logs
Encryption
Encryption
Availability
Availability
SSO
SSO
SSO
SAML-based single sign-on (SSO) gives members access to your community through an identity provider (IDP) of your choice.
SOC
SOC II
SOC II
Our data centers are SSAE16/ISAE 3204 Type II (SOC1 or SOC2) compliant. We follow strict protocols for security, availability, integrity, and confidentiality of data.
Security
At Glynk, we take security very seriously. We use the best industry-accepted best practices and frameworks to make sure that Glynk is secure. Security features are added to give more control, visibility and flexibility.
GDPR
GDPR
GDPR
Glynk is committed to helping users understand their rights and obligations under the General Data Protection Regulation (GDPR). Glynk has specific tools and processes to ensure compliance with GDPR requirements.
Audit logs
Audit logs
Audit logs
In-depth audit logs provide a record of changes and usage on the administrator console that help keep your community secure and protect against misuse.
Encryption
Encryption
Encryption
SSL Encryption is used throughout Glynk to protect PII and non-public data from unauthorized access. All communication between your users and the Glynk-provided community application is encrypted-in-transit while using the application.
Availability
Availability
Availability
Our servers are hosted in the cloud by Amazon's AWS web services. The AWS cloud infrastructure is designed for security, constantly monitored, highly available and highly accredited.
Engagement
A new age experience designed to delight and motivate your customers in ways that were impossible before
Forums 2.0
Deliver a truly social experience through a modern feed that your members would love to use. Configure how you want to rank posts in your community feed.
form_2.0
Group chat
Drive member-to-member collaborations through organised group chats. Set rules to automatically add members to the groups without the hassle of manual addition.
group_chat
Events
Hosting events on different platforms? Bring them all to one place and make it easy for your members to discover and attend your events.
events
Gamification
Motivate members to engage better through badges, reputation points and leaderboard.Create custom tags to identify top contributors and reward them better.
gamifiction
Deals
Offers and deals are a great way to reward members for being part of the community.You can create deals with unique codes and links.
deals
Member profiles
Every member will have their own profile page. You can choose the information that needs to be shown on these profiles.
member_profiles
User mentions
Every member will have their own profile page. You can choose the information that needs to be shown on these profiles.
user_mentions
Email notifications
Ensure your members are always in the loop by reaching them where they are. They can participate in the community by just replying via email to post their comments.
email_notifications
Learning
Glynk is where your knowledge base, courses and community come together to make peer
Knowledge Base
Help your customers help themselves by creating a self-service knowledge base with categorization, help docs, videos and documents. Convert resolved questions in your community into articles in one-click.
knowledge_base
Courses
Create organized courses with text and video based lessons and blend it with your community to create a peer learning environment. Reward reputation points and badges on completing courses.
courses
Accepted Solutions
When members ask a question, they can choose an answer they found most useful as ‘Accepted solution’. Resolved questions can be converted into Knowledge Base articles and are also easily searchable.
accepted_solutions
Universal Search
Our Universal Search searches content across your knowledge base, courses, resource center and community to give your customer exactly what they are looking for.
universal_search
Learning
Learning
Glynk is where your knowledge base, courses and community come together to make peer
learning really simple
  • expand
    Knowledge Base
  • minimize
    Knowledge Base
    Help your customers help themselves by creating a self-service knowledge base with categorization, help docs, videos and documents. Convert resolved questions in your community into articles in one-click.
  • expand
    Courses
  • minimize
    Courses
    Create organized courses with text and video based lessons and blend it with your community to create a peer learning environment. Reward reputation points and badges on completing courses.
  • expand
    Accepted Solutions
  • minimize
    Accepted Solutions
    When members ask a question, they can choose an answer they found most useful as ‘Accepted solution’. Resolved questions can be converted into Knowledge Base articles and are also easily searchable.
  • expand
    Universal Search
  • minimize
    Universal Search
    Our Universal Search searches content across your knowledge base, courses, resource center and community to give your customer exactly what they are looking for.
SEO Thrust
Communities running on Glynk are well optimised for search engines. Unique titles and descriptions, well formatted URLs, fast loading web pages, accelerated mobile pages - everything you need to achieve a better ranking in SERPS.
Privacy
Choose to keep your community public or invite-only and control who gets to access your community. You can also allow access to only active customers. Registration can be allowed to specific email IDs or organization domains.
Support
Great technology is only as good as the people who complement it. Our foremost goal through our support is to apply the right mix of advisory and hands-on support to make sure that you are successful in building a thriving community.
Strategy
Whether you are just starting a community or need expert assistance in fine-tuning your existing community strategy, Glynk offers expert strategy to drive your community program forward.
Migration
If you are using another platform, we will complete the entire migration for you seamlessly. Our team uses a mix of automated tools and manual processes to migrate your community content.
Training
Glynk offers interactive onsite and virtual training programs, depending on your unique requirements. You can also collaborate with other Glynk customers on industry specific use cases.
Community Success
Our team is comprised of skillful individuals who are successful community builders. They will equip you with the knowledge, tools and guidance to optimize your efforts for desired returns.
Analytics
Integrations
Glynk integrates with the tools you're already using, making it easier to connect customers, discover solutions and collaborate better.
Facebook
Freshworks
Front app
Instagram
Linkedin
Slack
Stripe
Twitter
Youtube
Zapier
Zendesk
Zoho
Now, let’s keep it simple for you. You bring your customers. We bring you the tools. Together, we will make it happen!